HOLD FAST ARTWORKS understands the importance of keeping customer’s personal & payment information private. No information collected on this site is shared or sold; it is ONLY USED to operate our business & process payments.
Unless otherwise noted, all content of this site is the property of HOLD FAST ARTWORKS. Images from our Shops, Look Book and Photography pages may be used on personal blogs and social media sites so long as HOLD FAST ARTWORKS is credited alongside each post with a link directing back to our website. Fees for using our photography in print form or for business use are available on each photo listed in the Photography section. For more information email us...we hope you like what we see!
HOLD FAST ARTWORKS ships all orders via the United States Postal Service. We are grateful for your patronage and so we cover all shipping and insurance costs for all jewelry and quilt/fiber items shipped within the United States Postal Service. If you wish expedited service please make a note in the text box or send email and we will figure shipping costs per your instructions regarding time frame and provider and send an invoice for the additional fees.
*For all US orders, please allow 2-4 business days for HOLD FAST ARTWORKS to ship your items. You will receive an email confirmation once your order shipped.
*For international orders, customers are responsible for all import duties and custom fees within their own country. Please allow 3-5 business days for HOLD FAST ARTWORKS to ship your items. HOLD FAST ARTWORKS is not able to identify how long any order will take to arrive once it reaches customs in your specific country.
PHOTO / PRINT / PAPER ORDERS
All Photographic orders will take 7-10 days shipping due to the amount of variables (photo processing, size of print, etc.) . Shipping fees will be visible in your shopping cart.
*If you are in need of your items sooner, please email HOLD FAST ARTWORKS for a quote on expedited shipping.
HOLD FAST ARTWORKS will gladly accept merchandise exchanges within SEVEN DAYS of you receiving your items (excluding HFA Custom Orders and Sale Merchandise which are not returnable). We will happily offer you a credit or the option to exchange the item for an item of equal value, excluding all shipping costs. The items must be returned in the same condition you received it in, without wear or damage, along with the packaging slip & in its original packaging.
Customers are responsible for all shipping and handling costs of their purchases & exchanges; these charges are non-refundable. Please email us for more information on exchanges, repairs and return addressing. Please note: When shipping your item back to us, we strongly recommend that you use delivery confirmation and track your package. HOLD FAST ARTWORKS is not responsible for lost exchanges.
All HOLD FAST ARTWORKS JEWELRY is handcrafted and may vary in the slightest color, shape & size due to the use of natural materials such as gemstones, vintage items, hand-dyed fibers & feathers. HOLD FAST ARTWORKS attempts to feature all of our products in our photos as accurately as we can; colors, fits & styles are displayed as precise as possible.
The majority of HOLD FAST ARTWORKS JEWELRY PIECES are OOAK (one of a kind), we may make similar items but most are never exactly duplicated unless custom ordered in multiples. In the event that you see an item that you would like in quantity please contact us; we will do our best to accommodate your needs if the necessary stock is available.